Tribal Technology  
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IT management

The management of an IT infrastructure is a costly and highly skilled activity. Using British Standards Institute quality standards, Tribal Technology works with organisations across the UK to enhance the performance of their technology. We can provide a range of technical services from one-off projects to full outsourcing. We offer the following services:

Systems management
Tribal Technology can manage your servers, software applications, and operating systems. In line with a bespoke service level agreement, we can carry out the procurement, installation management, upgrade and configuration of these complex systems and manage their availability, performance, capacity planning and any incidents.

Database administration
Tribal Technology can provide a complete database administration service to ensure your database is optimised and secure. From planning to installation, maintenance and optimisation a specialist in-house team provides a full management service for Oracle and SQL Server databases.

Network management
Your network determines the performance, security and availability of all other IT systems. We offer an independent, professional, objective assessment of any risks your current networking poses to your business and recommendations for changes required. We can also implement these changes and manage your networks on an interim or long-term basis.

Hosting services
Application Service Provision (ASP) or Hosting Services uses web technologies to allow software applications to be delivered as a service, rather than a product. Instead of purchasing a CD-ROM and installing the software on your own servers, ASP provides a rental model, under which you access software that is held on our servers.

Business continuity
Working in conjunction with your organisation’s business continuity programme to meet defined recovery point objectives, we offer consultancy on the development of IT contingency plans, back-up and recovery management for applications and data, hosted ‘warm sites’ and standby database management

IT managed services
Customers can choose Tribal Technology to provide any combination of the above services as part of a long-term management contract.

To find out more about our IT infrastructure services, contact info@tribaltechnology.co.uk

 
Benefits:
  • Consistent, reliable service levels
  • Clear visibility of costs
  • Improved business efficiency
  • Maximisation of IT investment
  • Reduction in recruitment and retention of IT specialists
  • Access to proven expertise and an established delivery framework
  • Transfer of risk for delivering contractually agreed outputs
  • Proven methodologies for service delivery and support
  • Quality assured services to the TickIT (ISO9001) standard